Corporate Social Responsibility
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We recognise that our social, environmental and ethical conduct has an impact upon our reputation. We take our corporate social responsibilities (CSR) seriously and are committed to implementing our policies and systems across the Group. These include good ethical behaviour, concern for employee health and safety, care for the environment and community involvement.
We aim to maintain a productive and open dialogue with all interested parties in our business including shareholders, customers, suppliers and employees. We have established customer relations, conduct customer satisfaction surveys, monitor and develop supplier performance and undertake regular employee surveys. We maintain our website as one of the main routes for providing information to interested parties and for contacting us.
The CEO and the board take ultimate responsibility for CSR and are committed to developing and implementing appropriate policies to create and maintain long term value for shareholders. Sound company ethics makes business sense by helping to minimise risk, ensuring legal compliance, enhancing company efficiency and building reputation amongst stakeholders.
Business Ethics
We expect all of our business activities to be conducted in accordance with high standards of ethical conduct and full compliance with all applicable national and international laws. We in turn apply these standards to all dealings with customers, suppliers, employees and other stakeholders.
Our code of Business Ethics and Responsible Behaviour provides a guide in the way we achieve our business goals, helping us to behave in an open and ethical manner. This extends to provisions for ‘whistle blowing’ whereby employees may report, in confidence, suspected wrongdoings. Appropriate ethical behaviour is reviewed as part of the Group’s performance appraisal process.
We have extended this code to our vendors/suppliers. This requires our key strategic suppliers to work towards achieving, as a minimum, standards covering such issues as the environment, employee health and safety and the prohibition of child labour. We are ensuring, through business reviews and visits, that our suppliers are in compliance, thereby encouraging good practice in our supply chain.
We will do our utmost to contract only with subcontractors or suppliers who themselves adhere to international human rights and environmental laws and practices. Trifast commits through review programmes to monitor the ethical performance of its suppliers and to taking immediate steps in cases where the ethical performance of its suppliers comes into question.
Health and Safety
The Managing Directors appointed by the Board have responsibility for the health and safety and environmental performance of the their operational areas. Trifast is committed to meeting all relevant health and safety legislation, regulation and codes of practice.
The Group Health and Safety Policy places responsibility for the management of health and safety on the individual business unit management, who are supported by Health and Safety Advisors where necessary.
All business units provide employees with relevant comprehensive health and safety training and a written health and safety policy.
The Managing Directors ensure regular inspections and annual internal audits of health and safety performance and also have regular designated health and safety training. The Group’s health and safety performance and significant risk exposures are reviewed regularly by management and the Board.
Environment
Good environmental practice and the impact our operations have on the environment are of great importance to Trifast. The main aim of Trifast’s Environmental Policy is to comply with all relevant legislation in all areas in which we operate and to adopt responsible environmental practices.
We have established a process for monitoring legislation and acting upon it where necessary. Business units are required to comply with Group policy and local statutory regulations and are committed to setting their own environmental targets such as improving energy efficiency reducing waste and increasing recycling in conjunction with Group objectives.
Several of our distribution sites have retained their ISO14001 registrations, those that do not have this registration operate the processes required to achieve this. The majority of our units have ISO9001 registration with several sites operating QS9000.
Group performance and risk reviews are undertaken via Management Review on a regular basis.
Employees
Trifast aims to attract, retain and motivate the highest calibre of employees within a structure that encourages their development and initiative.
Employees are provided with ongoing learning and development opportunities to satisfy their potential that are aligned with the Group’s strategic and business units’ objectives. Formal Personal Development Programmes operate that are linked to the objectives of the Group. All of these processes are reinforced with appropriate remuneration, incentive and recognition systems.
Management development and succession planning are processes that are recognised as being critical to the future success of the Group and are managed through a variety of training opportunities at all levels within the business.
Two-way communication is recognised as being particularly important as it relates to the business and its performance. A variety of tools are utilised to achieve this including senior management briefings, individual business unit meetings, the regular distribution of in-house newsletters, increasing use of online communication and Works Councils.
Community
Trifast recognises the role local communities play in our businesses. We aspire to be a responsible partner in the communities in which we operate. We encourage all our businesses to support the particular needs of their communities by contributing to local charities and community initiatives.
